Return & Refunds Policy

Product Returns & Refunds

You may return an un-opened, un-used product within 30 days of the delivery date for a refund minus shipping cost. Shipping fees are not refundable. Any damaged or defective items must be reported within 15 days of delivery.

Please note: All sales are final on Final Sale items, Close to Expiration items, or close out items, and non-refundable when purchasing supplements from Humarian.

Shipping charges are not refundable.

**International Orders are not eligible for returns**

To send back your product, contact us via email to initiate a return. Shipping the product back will be your responsibility. We will issue a refund, less the original shipping cost, once the product is returned.

If you were shipped the wrong product by fault of ours, we will provide you with a free shipping label for its return (or you may be able to keep it) and we will credit you for that product as soon as we receive it back. The correct product will be shipped out to you as soon as we are informed of the error.

Lost Package? Did not receive your order?

If you placed your order online (and not by phone) and did not receive your package within 3-5 business days (and you checked your spam filter for any email notifications regarding your order), contact us by email so we can let you know of your order status and items that may potentially be on backorder.

How do I Change or Cancel My Order?

Email us immediately at to change or cancel an order. We will try to catch the order before it ships if possible.

Out-of-Stock Products & Backorders

If the product you have ordered is out-of-stock or on back-order, we will notify you of the delay time and give you the option to receive the product once back in stock, or cancel your order. You will NOT be charged additional shipping if your items arrive separately.

Discount & Coupon Codes:

  • May not be used for prior online purchases.
  • Cannot be combined with other coupon codes, rewards points, or additional promotional offers unless otherwise indicated.
  • One coupon or rewards code applicable per purchase unless otherwise indicated.
  • Offers do not apply to all products sold on
  • Additional fees and exclusions may apply.